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Terms & Conditions – Cardholders

Definitions

Businesses: The businesses who have signed up with Us to provide You with discounts on their services
We/Us/Our: The Lifestyle Card Ltd t/a The Lifestyle Card (Co. No. 11352607) whose registered address is at 38 Bridge Street, Andover, SP10 1BW
Card: The card issued by Us entitling You to discounts with our participating partners
You/Your: An individual who has purchased a Card pursuant to these terms and conditions

Application:

These terms and conditions govern Your use of the Card issued by Us. Please read the terms and conditions carefully. By purchasing a Card You agree to be bound by the terms and conditions below. We reserve the right to take any appropriate action deemed necessary if You breach these terms and conditions including cancelling Your Card without notice.

Our Services:

Current participating Businesses and offers are advertised on Our website but these may vary from time to time. Whilst We endeavour to update Our website regularly We cannot be held responsible if You cannot claim an advertised discount. Please refer to www.thelifestylecard.co.uk for the current discounts and venues and check directly with participating Businesses to avoid disappointment.

Cards cost £30 for 6 months membership, or £50 for 12 a month (1 year) membership.

Once ordered Your Card will be posted to you within 7 working days. If you have not received your Card within 10 working days of purchase please email info@thelifestylecard.co.uk and a replacement Card will be issued.

The Card is issued by Us and remains Our property at all times. We may, at our sole discretion, refuse to issue a Card and may withdraw Your Card at any time.

Use of Card:

You may only request one Card. The Card may only be used until the expiry date stated on the Card and can only be used by You once in any transaction. A participating Business may request proof of identification and this is a matter for the Business itself. You should inform a participating Business that You wish to use the Card prior to purchase and certain Businesses and offers may require pre-booking.

Cards are non-transferable and so cannot be used by either friends or other third parties, apart from direct spouse or partner. Cards may not be re-sold. We accept no liability for lost, stolen or damaged Cards. In the event of a lost, stolen or damaged Card, please Contact Us and We will create You a duplicate Card at a cost of £8.00 per Card.

Discounts may not be redeemed for cash and the Card cannot be used in conjunction with any other promotions being offered by the participating Business.

You must be 16 years old to hold a Card.

Your Behaviour:

You are expected to behave in a responsible and respectful manner when visiting participating Businesses and when using the Card. In the event of damage to premises or other losses caused by You to participating Businesses, We will co-operate with the participating Businesses and you consent to us sharing Your contact details with the Business in these situations.

Consumer Rights:

We offer a 14 day cooling off period from the date of receipt in which You can cancel Your Card and request a full refund. The Card must be returned upon cancellation before any refund can be authorised. We cannot be responsible for any postage costs in returning the card.

After this period You have the right to cancel the Card at any time however a refund will not be issued.

Our Liability:

We work with Businesses to secure discounts for You on services provided by those businesses. Any transactions that take place between You and a Business are conducted with the Business directly and We are not a party to the contract formed between You and the Business. In the event of any dispute or complaint as to the service or goods provided by the Business, or any other claims or disputes, these should be raised by You directly with the Business concerned.

Whilst We only partner with Businesses We consider reputable and trustworthy We are not a vetting organisation and take no responsibility for the quality of goods and services they provide. It is Your responsibility to use Your own judgment in this respect.

Use Of Your Personal Data:

By registering for a Card You will be asked to provide certain personal information, including your name, mobile telephone number, email address, postal address and date of birth. This information is required in order for Us to perform Our obligations pursuant to Our contract with You.

We do not share Your personal data with third parties save where required to do so by law, to perform Our obligations to You (for example, We will send Cards out using Royal Mail and will necessarily need to share Your name and address) or as otherwise provided in these terms and conditions (in particular see “Your Behaviour”). We will store Your personal data on Our internal electronic storage which will be password protected.

We will notify you when Your Card is about to expire, giving you the option to renew Your Card.

Additional Terms For Employers:

For employers who purchase Cards on behalf of employees, We will only issue one Card per employee and the employee shall be treated as “You” for the purposes of these terms and conditions.

Multiple Purchase Discounts:

The Lifestyle Card Ltd are offering discounts for multiple buys to acknowledge our clients’ loyalty and business. If you are interested please contact us to find out the latest offers.

If a participating Business wishes to purchase multiple cards for its employees it can benefit from the reduced rates above together with an additional 5%.

Where an employer purchases Cards for its employees the employer warrants that it has the individual’s consent to share their personal data with Us as outlined above and shall indemnify Us against any losses arising if this is not the case.

General:

These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede any previous correspondence or discussions.

We reserve the right to alter or amend these terms and conditions at any time without giving notice to You. You should refer to Our website for the prevailing terms and conditions at any given time.

We reserve the right to withdraw the Card scheme or to add or remove participating Businesses at any time.

These Terms shall be governed and construed in accordance with the laws of England and Wales and any disputes howsoever arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.